COVID-19 information for our Freedom Worldwide customers

Throughout the world, the outbreak and spread of COVID-19 means we are all experiencing unprecedented times, and we understand this can be a deeply unsettling and worrying time for you.
If you are a Freedom Worldwide customer and you have any questions about your Worldwide policy, please get in touch using the contact details below to enable us to give you a personal and up-to-date response which takes into account the cover you have purchased and the country you are living in.
For general enquiries about your Worldwide policy:
Phone: 0800 999 2013 or +44 (0)1202 756 350
Email: [email protected].uk
To ask us about making a claim:
Phone: +44 (0)1202 283 580
Email: [email protected]
Calls may be monitored for training and quality purposes.
Calls to 0800 numbers are free from all consumer landlines and mobile phones within the UK. If you are calling from a business phone or from outside the UK, you should check with your provider whether there will be a charge for calling a UK-based 0800 number.