Documents library

Policy documents, IPIDs, guides and forms for our current plans. Your personal documents are in the Freedom Health Insurance Claims Portal (opens in a new tab).

Choose your plan

Select your plan to see its documents. Each plan has its own terms, so please make sure you choose the plan you hold.

Not sure which plan you have? It is named on your policy documents, or contact us and we will help. You can also search for a document by name above.

Need help with your documents?

If you cannot open a PDF, would like a document in large print or another format, or are not sure which documents apply to you, we will help.