Private Business Intermediaries

How to make a claim

How To Make A Claim We are always working hard to make our claims process as straightforward and quick as possible. Please see below a guide on how the claims process is carried out for our health insurance policies.

Freedom Essentials and Freedom Elite

Making a claim as an Essentials or Elite policy holder is quick and easy.
Elite Claims Process

Simply call us on 0800 999 2013 and use our phone authorisation process.
Remember, if you intend to make a claim you must contact Freedom Health Insurance as soon as possible by telephoning 
0800 999 2013 before arranging any treatment. 

If you would like to download a medical consent form click here.

To find out more about the claims process for Freedom Essentials policies click here.

Consultants are obliged by their professional bodies to tell you in advance what their charges will be. Sometimes, a consultant may charge more than the maximum fee level found in Freedom's Schedule of Fees and if you agree to these additional charges it is your responsibility to settle the difference. To see Freedom Elite's Billing Guidelines and Schedule of Fees for Consultants click here.

To find out more about the claims process for Freedom Elite policies click here.

Freedom Worldwide

If you are having day-patient or out-patient treatments and require reimbursement you will need to fill in a claims form. To find out more about the Freedom Worldwide claims process click here.

To download a claim form for medical treatment, please click here.

To download a claim form for dental treatment please click here.

*We will require you to complete a medical consent form if you have not already done so and in some cases we may require a full claims form to be completed.