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Health Insurance FAQs

Find the answers to your frequently asked questions about health insurance.

Browse Our Frequently Asked Questions By Category

Claims

Claims

Find out more about our health insurance claims process or any other claim-related queries.

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New clients

New clients

Thinking of getting a Freedom health plan or just want to find out more about medical insurance?

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Existing clients

Existing clients

For questions regarding your policy or any other services available to our members.

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Intermediaries

Intermediaries

For new and existing Freedom Health Insurance brokers.

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Product-related FAQs

Elite

Elite

Frequently asked questions about our Freedom Elite health insurance product.

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Essentials

Essentials

Frequently asked questions about our Freedom Essentials health insurance product.

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Worldwide

Worldwide

Frequently asked questions about our Freedom Worldwide health insurance product.

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Family

Family

Learn more about protecting your loved ones with family health insurance.

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If you couldn't find an answer to your question, please use the form below to send us your query. Alternatively, you can contact us directly.

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