If you are making a claim for one of our UK plans (Freedom Essentials or Freedom Elite), your claim will be processed over the phone, so you don’t need to fill in any forms. However, if we need to get in touch with your GP we will ask you to fill in a Medical Consent Form.
If you are making a claim for our international plan (Freedom Worldwide) your inpatient and day-patient claims will be processed over the phone, so you don't need to fill in any forms. However, for outpatient claims, we require you to complete a claims form. To find out more see How to make a claim.