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Hi! How can we help you?

Find answers to your questions about Freedom Health Insurance products and processes.

Health insurance made easy


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Access the relevant documents for all our plans

All documents


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Learn more about the claims process for our plans

Make a claim


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Discover what it is and how this affects your healh insurance plan

Find out more

Procedure fees

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See how much we will pay for various procedures

See price guide
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GP24 - Virtual GP 24/7

With our free GP24 service available to all our UK clients, you can easily access a virtual GP via phone (24/7) or through an online video consultation (8am - 10pm). Get the medical advice, reassurance, and diagnosis at a time convenient to you.

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Compliments and complaints

Whether you are happy with our service or our staff and you would like to share your appreciation with us, or you are dissatisfied with any aspect of our service, we value all customer feedback. Find out how you can get in touch and what our official complaint procedure is.

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If you still have questions or maybe you would like to find out more about our products or services see our FAQs.