Our claims portal is temporarily unavailable
Make a claim by phone or email
We have temporarily taken our claims portal offline while we carry out essential work. You can still make a claim. Our award-winning claims team is available by phone or email, Monday to Friday, 9am to 6pm, and will help you register your claim.
- Call our claims teamSpeak to our claims team in Poole about a new claim, Monday to Friday, 9am to 6pm.01202 283 580
- Email our claims teamSend us the details of your claim and our team will be in touch.claims@fhi.co.uk
Calls may be recorded and monitored for quality and training purposes.
Explore Freedom Health Insurance
- Group health insuranceFreedom Elite and Freedom Worldwide for group schemes, arranged through an intermediary.Explore group cover
- Individual health insuranceFreedom Elite, Freedom Essentials and Freedom Worldwide for individuals, including what each one covers and how cover is arranged.Explore individual cover
- Freedom 360 toolkitWhat our health and wellbeing toolkit includes, and which policies it comes with.Explore Freedom 360
- IntermediariesProduct information, underwriting contacts and support for intermediaries placing business with Freedom Health Insurance.Explore intermediary support