Freedom Worldwide UK

For people whose principal country of residence is the United Kingdom. It is available as an individual policy or through an employer’s group scheme for three or more employees. It covers eligible treatment in the UK and overseas, within your policy’s area of cover.

Already covered and need treatment? How to make a Freedom Worldwide UK claim

This page is a summary of the main benefits and the most significant limitations of Freedom Worldwide UK. Your certificate of insurance confirms who is insured and the cover that applies. If you are already covered, your full policy wording is in the Freedom Health Insurance Claims Portal (opens in a new tab).

Area of cover

Where treatment is covered

Europe

Eligible treatment in the European countries covered by the policy, including the United Kingdom. Your broker, adviser or our team can confirm which countries are included.

Worldwide excluding the USA

Eligible treatment anywhere in the world apart from the USA.

Worldwide

Eligible treatment anywhere in the world, including the USA.

Your area of cover determines where eligible treatment is covered. Your principal country of residence must still be the United Kingdom.

Treatment outside your area of cover. Emergency medical treatment outside your selected area of cover is available under Gold, Platinum and Diamond only, subject to the applicable benefit limits and policy conditions. It is not available on Silver or Bronze. Only treatment starting within 24 hours of the emergency is covered. You should contact us for authorisation as soon as reasonably practicable.

The Private Healthcare Information Network

You can find independent information about the quality and the cost of private treatment available from doctors and hospitals from the Private Healthcare Information Network. This information covers private treatment in the United Kingdom.

Visit the PHIN website (opens in a new tab)

Level of cover

Five levels, from Diamond to Bronze

Select a level of cover, then expand a section to view the benefits and limits.

Diamond

£2,000,000 a yearFull table of benefits (PDF)

The general outpatient benefit is covered in full. Individual limits and waiting periods still apply to some outpatient benefits.

Inpatient and daypatient benefit
    • Hospital accommodation in a standard single en-suite room
    • Nursing fees, medical expenses and ancillary charges
    • Prescription drugs and dressings
    • Operating theatre charges, surgical drugs and dressings
    • Surgeon's and anaesthetist's fees
    • Surgical appliances and prostheses that form a permanent and integral part of the body

    Covered in full

  • Organ transplant: heart, heart/valve, heart/lung, liver, pancreas, pancreas/kidney, kidney, bone marrow, parathyroid, muscular/skeletal and corneal transplants

    Up to £300,000

    • Oral surgical procedures
    • Emergency dental treatment to restore oral health after a serious eligible accidental dental injury that needs a hospital admission
    • Diagnostic tests, including pathology and radiology
    • MRI, CT and PET scans
    • Specialist and therapist fees, including physiotherapy during an inpatient stay

    Covered in full

  • Psychiatric treatment

    Twelve-month waiting period applies.

    Up to 30 nights

  • Parent accommodation (child aged up to 18)

    Covered in full

  • Inpatient cash benefit, where treatment is received and no charges are made

    £200 per night

  • External prosthesis related to an inpatient or daypatient surgical procedure

    Up to £2,500

  • Kidney dialysis, when temporarily needed for sudden kidney failure from a disease, illness or injury covered by the policy

    Up to £20,000 (lifetime limit)

  • Inpatient rehabilitation after a disease, illness or injury covered by the policy

    Up to 13 weeks

  • Nursing at home immediately after, or instead of, an inpatient stay

    Up to 26 weeks

  • Local ambulance

    Covered in full

Outpatient treatment benefit
    • Medical practitioners' and specialists' fees, and prescription drugs and medicines
    • Diagnostic tests, including pathology and radiology
    • Treatment to maintain and relieve the symptoms of a chronic medical condition diagnosed after the policy started

    Covered in full

  • Physiotherapy by a registered physiotherapist, when referred by a medical practitioner or specialist

    Up to £2,000

  • Complementary treatment (chiropractic, osteopathic, homoeopathic, Chinese herbal medicine and acupuncture)

    Up to £2,000

  • MRI, CT and PET scans

    Covered in full

  • Outpatient surgery

    Covered in full

  • Emergency dental treatment to restore oral health after a serious eligible accidental dental injury

    Covered in full

  • Psychiatric treatment

    Twelve-month waiting period applies.

    Covered in full (up to 30 visits)

  • Hormone replacement therapy

    Up to £350

  • Routine health checks, including cancer screening

    Twelve-month waiting period applies.

    Up to £1,000

  • Vaccinations (not travel vaccinations)

    Twelve-month waiting period applies.

    Up to £300

  • Medical aids and devices, including hire of mobility aids (such as crutches, casts, splints, canes, slings, trusses, braces, orthotics and temporary wheelchair rental) when prescribed by a specialist

    Twelve-month waiting period applies.

    Up to £2,000

  • Hearing test

    Twelve-month waiting period applies.

    One per year

  • Hearing aids

    Twelve-month waiting period applies.

    Up to £300

Cancer benefit
  • Oncology tests, prescription drugs and medicines, and specialists' fees, including chemotherapy and radiotherapy, when treatment is aimed at curing the cancer

    Covered in full

  • Inpatient, daypatient or outpatient treatment that maintains, monitors and relieves the symptoms of cancer diagnosed as a chronic medical condition

    Covered in full

  • Palliative treatment and end-stage medical care of cancer diagnosed as terminal

    Covered in full

Terminal illness benefit
  • End-of-life medical care within a hospice

    Up to 14 nights

  • HIV and AIDS, where contracted as a result of a blood transfusion

    Up to £7,500 (lifetime limit £37,500)

Dental and optical outpatient benefit

If you wore glasses or contact lenses before your policy started, replacement glasses, contact lenses and laser eye surgery are not covered.

  • Minor dental treatment: one annual check-up, diagnostic tests, and one annual scale and polish

    Six-month waiting period applies.

    Up to £1,500 (10% co-payment)

    • Major dental treatment and dental prostheses, including gum treatment, crowns, bridges, inlays and extractions (six-month waiting period)
    • Emergency outpatient dental treatment for the immediate relief of dental pain, including temporary fillings (up to 3 fillings per policy period), and repair of damage from an accidental dental injury, received within 24 hours of the injury. Dental prostheses and root canal treatment are not included
    • Dental surgery, including extraction of teeth and root canal surgery (six-month waiting period)
    • Orthodontic treatment for an insured person under 19 (twelve-month waiting period)

    One limit for these benefits: Up to £1,500 (10% co-payment)

  • Optical eye test

    Twelve-month waiting period applies.

    One visit per year

  • Vision aids (glasses and contact lenses)

    Twelve-month waiting period applies.

    Up to £300

  • Laser eye surgery

    Twelve-month waiting period applies.

    Covered in full

Medical evacuation and repatriation benefit
  • Emergency evacuation to the nearest available and most appropriate medical centre, if adequate treatment is not available locally

    Covered in full

  • Accommodation after discharge following an evacuation, if medically unable to return home (4 and 5-star excluded)

    Up to 7 nights

    • Economy class return airfare to your country of residence after treatment
    • Hotel accommodation for ongoing treatment
    • Economy travelling expenses for a companion
    • Repatriation of mortal remains, or a local funeral, when death is outside the home country

    Covered in full

Compassionate emergency visit benefit
  • Economy class return air ticket to the home country on the death of a close family member under 70

    Covered in full

Maternity benefit

Cover is only available for treatment received 10 months after the policy start date.

    • Medically necessary costs of a routine, non-complicated pregnancy or childbirth, including hospital charges, specialist fees, pre-natal and post-natal care and midwife fees
    • Newborn care after a covered pregnancy: reasonable routine accommodation charges, and medically necessary examinations before discharge

    One limit for these benefits: Up to £10,000

  • Complications of pregnancy and childbirth arising during the antenatal stages (abnormal presentation, ectopic pregnancy, miscarriage, missed abortion, pre-eclampsia, gestational diabetes and hydatidiform mole), and medically necessary caesarean sections

    Covered in full

  • Birth defects and congenital abnormalities

    Up to £20,000

  • Newborn accommodation when staying in hospital with the mother

    Covered in full (up to 10 nights)

Emergency medical cover outside your area of cover
  • Emergency medical treatment outside your area of cover

    Up to £50,000

About these figures. Figures are from the Freedom Worldwide UK table of benefits, in pounds sterling. Most limits apply to each insured person in each period of insurance, which is usually a year. Some benefits, such as kidney dialysis, have lifetime limits. Some benefits have a waiting period before they can be used. A co-payment is the percentage of the cost the insured person pays. Medical evacuation means transport to the nearest appropriate medical centre when suitable treatment is not available locally. Repatriation means returning the remains of an insured person who dies to the country of burial. See the Freedom Worldwide UK table of benefits
Pre-authorisation. Inpatient treatment means you are admitted to hospital and stay overnight. Daypatient treatment means you are admitted for the day but do not stay overnight. Inpatient and daypatient treatment, and claims under the medical evacuation and repatriation benefit, require pre-authorisation. This means getting our agreement before treatment starts. Without it, we pay 50% of the costs incurred. Most outpatient treatment does not require pre-authorisation, although some treatments must be agreed with us in advance. Where pre-authorisation is not required, you would normally pay the provider and claim reimbursement of eligible costs.

Freedom 360

Our health and wellbeing toolkit. Freedom 360 services are designed to support healthcare in the UK and are not available for treatment overseas. On Bronze, Freedom Dermatology, Freedom Physiotherapy and Freedom Diagnostics are only available within 90 days of discharge after an inpatient stay, within the £1,000 outpatient limit. These services may be subject to the policy excess, benefit limits and other policy terms.

See what Freedom 360 includes
  • Freedom Digital GP
  • Freedom DermatologyLimited on Bronze
  • Freedom Cancer Care
  • Freedom PhysiotherapyLimited on Bronze
  • Freedom DiagnosticsLimited on Bronze
  • Freedom WellnessGroup schemes only

Freedom Wellness is available to group schemes only. Freedom Digital GP and Freedom Cancer Care are available on every level.

Excess and payment

Your excess, policy currency and payment options

These details are for individual policies. For a group scheme, the premium, any excess and the payment arrangements are agreed when the scheme is arranged.

A voluntary excess

£50 to £5,000

An optional amount you are responsible for before we make a payment. It applies to each insured person in each period of insurance and can reduce your premium.

The currency

Pounds sterling

Premiums and benefits are paid in pounds sterling.

How you pay

Yearly, quarterly or monthly

Yearly and monthly payments can be made by credit or debit card, bank transfer or Direct Debit. Quarterly payments can be made by credit or debit card or bank transfer.

Renewal and premiums. Freedom Worldwide UK is an annual contract. Renewal is at our discretion and subject to our acceptance. Premiums are normally reviewed each year and may be affected by factors including age, claims experience and medical inflation.

Eligibility

Who can be covered

Individual policies

  • Adults aged 18 to 70 at the start of the policy.
  • Children from birth up to age 20 at the start of the policy. A child can stay on the policy until the renewal date after their 21st birthday. If they are in full-time education, this extends to the renewal date after their 24th birthday.
  • You can include an eligible partner, eligible children, or both.

Group schemes

  • Adults aged 18 to 70 at the start of the policy.
  • Children from birth up to age 20 at the start of the policy. A child can stay on the policy until the renewal date after their 21st birthday. If they are in full-time education, this extends to the renewal date after their 24th birthday.

Conditions that apply to everyone covered

  • Everyone covered must have the United Kingdom as their principal country of residence. This is the country where they live for more than six months of the year. They must tell us if it changes, as it can affect eligibility.
  • Not available to people subject to exchange controls, or where buying the policy is illegal under local law.
  • Some occupations are not eligible for Freedom Worldwide UK. All applications are subject to our current acceptance criteria.

Important to know

What is not covered

Pre-existing conditions are not covered as standard. How they are assessed depends on the underwriting method.

How this is decided

How pre-existing conditions are assessed

A pre-existing condition is one for which you experienced symptoms or received medication, advice or treatment in the two years before cover started. These are generally not covered unless we agree otherwise. Underwriting is how we decide which medical conditions a policy will and will not cover when it starts. The method that applies is shown on the certificate of insurance, along with any exclusion we have applied.

Full medical underwriting

When you apply, you answer health questions for each person to be covered under the policy. We review your answers and may ask your medical practitioner for more information before deciding what cover we can offer. Pre-existing conditions that may need treatment in the future, and any related conditions, are usually excluded. Any exclusion is shown on the certificate of insurance. It is essential that the information you give is complete and accurate, including symptoms that have not been diagnosed. Otherwise a claim may not be paid, or the policy may be cancelled.

Moratorium underwriting

You do not answer health questions when you apply. Any condition, or related condition, that you had symptoms of, or advice, treatment or medication for, in the two years before cover started is excluded. It may be considered for cover once you have completed a continuous two-year period after the policy starts. During that period you must have no symptoms, advice, treatment, medication or special diet for it.

Moving from another insurer

If you already have private medical insurance and want to transfer, we may be able to offer terms that take account of your existing cover. Your broker or adviser can tell you more.

Group schemes

Eligible group schemes may be offered medical history disregarded, where we do not apply personal medical exclusions for pre-existing conditions. Whether it applies is agreed when the scheme is arranged.

Summary of the key exclusions

This is not a full list of exclusions. Some exclusions have exceptions or depend on the level of cover. The full list is in chapter 8 of the policy document. If you are already covered, you can find it in the Freedom Health Insurance Claims Portal (opens in a new tab). If not, your broker or adviser can give you a copy.

  • Pre-existing conditions, as above
  • Preventative treatment or procedures
  • Treatment or diagnostic tests for injuries from taking part in professional sports
  • Treatment outside the area of cover shown on your certificate of insurance, apart from emergency treatment on Gold, Platinum and Diamond, as above
  • Treatment without a referral from a medical practitioner
  • Treatment or drug therapy that, in our reasonable opinion, is experimental or unproven, based on generally accepted medical practice where it is provided

Good to know

Freedom Worldwide UK FAQs

Next step

Arranging Freedom Worldwide UK

Freedom Worldwide UK is arranged through a broker or adviser, for individual policies and group schemes. Provided they have a Terms of Business Agreement in place with Freedom Health Insurance, they can request a quotation from us on your behalf.

Questions about Freedom Worldwide UK?

If you have a question about the policy, contact our team. Call +44 (0)1202 756 350 or email info@fhi.co.uk.

Calls may be recorded and monitored for training and quality purposes.