Company news
Announcements, awards and updates from the Freedom Health Insurance team.
30 articles
2026
- Freedom Health Insurance receives 5-star Provider Service RatingFreedom Health Insurance has received a 5-star Provider Service Rating for Healthcare at the Corporate Adviser awards 2026.

- Freedom Health Insurance wins Outstanding Claims Management TeamFreedom Health Insurance won Outstanding Claims Management Team at the COVER Customer Care Awards 2026.

- Freedom Health Insurance Shortlisted for Best Group Health Insurance ProviderFreedom Health Insurance has been shortlisted for Best Group Health Insurance Provider at the 2026 Health and Protection Awards.

- Maggie Glasspool Wins COVER Women in Protection & Health 2026 AwardMaggie Glasspool, our Claims Manager, won Woman of the Year, Claims, at the COVER Women in Protection and Health Awards 2026.

- Excellence in Claims and Customer Support: COVER Women in Protection and Health Awards 2026Maggie Glasspool and Lynne Heath have been shortlisted at the COVER Women in Protection and Health Awards 2026.

- Freedom Health Insurance in 2026: 2025 service and care highlightsA look back at 2025 at Freedom Health Insurance: our service results, the launch of Freedom 360, a new international partnership and awards.

2025
- The Freedom Movers step up for Movember with the 60km challengeA team from Freedom Health Insurance walked and ran 60km each for Movember, covering 308km together and raising £120.

- Celebrating 13 years at Freedom Health InsuranceOur Customer Service Manager, Lynne Heath, celebrates 13 years at Freedom Health Insurance. We look back at her career with us.

- Freedom Health Insurance partners with Mayfair We Care to support international membersFrom 1 November 2025, Freedom Health Insurance is working with Mayfair We Care to support members living or working abroad.

- The Power of Freedom takes on Trek13 for Alzheimer's SocietyOur team walked 13 miles along Dorset's Jurassic Coast for Trek13, raising £1,390 for Alzheimer's Society.

- Freedom Health Insurance Nominated for Outstanding Group Health ProviderFreedom Health Insurance has been shortlisted for Outstanding Group Health Provider at the COVER Excellence Awards 2025.

- Freedom Health Insurance Nominated at the 2025 Health & Protection Awards!Freedom Health Insurance has been shortlisted for Best Individual Health Insurance Provider at the 2025 Health and Protection Awards.

- Lynne Wins COVER Women in Protection & Health 2025 AwardLynne Heath, our Customer Service Manager, won Customer Support Woman of the Year at the COVER Women in Protection and Health Awards 2025.

- Celebrating Excellence in Claims Management!Freedom Health Insurance has been shortlisted for Outstanding Claims Management at the COVER Customer Care Awards 2025.

- Recognising Remarkable Women at Freedom Health InsuranceMaggie Glasspool and Lynne Heath have been shortlisted for individual awards at the COVER Women in Protection and Health Awards 2025.

2024
- A Night of Celebration: Health & Protection Pre-Drinks ReceptionFreedom Health Insurance sponsored the 2024 Health and Protection Awards and hosted a pre-drinks reception for intermediaries.

- COVER Excellence Awards: Outstanding Group Healthcare ProviderFreedom Health Insurance has been shortlisted for Outstanding Group Healthcare Provider at the COVER Excellence Awards 2024.

- Freedom Health Insurance Wins 'Best Customer Service' at TRM Summer EventFreedom Health Insurance won Best Customer Service at the 2024 The Right Mortgage PMI Summer Event.

- 5 nominations at this year's Health & Protection AwardsFreedom Health Insurance has been nominated for five awards at the 2024 Health and Protection Awards.

- COVER Customer Care Awards 2024Freedom Health Insurance has been nominated for four awards at the 2024 COVER Customer Care Awards.

- Lynne Heath shortlisted for Woman of the Year: Customer supportLynne Heath, our Customer Service Manager, is a finalist for Woman of the Year, Customer Support, at the COVER Women in Protection and Health Awards 2024.

- Freedom Health Insurance supports the British Heart FoundationWe marked Valentine's Day and National Heart Month with an office fundraiser for the British Heart Foundation, raising over £100.

2023
- Celebrating 20 years with Freedom Health InsuranceOn 30 October 2023, Freedom Health Insurance marked its 20th anniversary. We thank our intermediaries, members and staff, past and present.

- 20th anniversary celebration with our intermediariesTo mark our 20th anniversary in October 2023, we thanked our intermediaries at a drinks reception before the Health and Protection Awards.

- Freedom Health Wins Customer Service: 'Above and Beyond'Freedom Health Insurance won the Customer Service: Above and Beyond award at the COVER Customer Service Awards 2023.

- Freedom Health supports Unicef with spring food fundraising eventOur team held a spring-themed office food fundraiser for Unicef, raising £141 for children and families around the world.

- Freedom Health Insurance receives Feefo Gold Trusted Service Award 2023In January 2023, Freedom Health Insurance received the Feefo Gold Trusted Service Award.

2022
- Freedom Wins Outstanding Intermediary Support TeamFreedom Health Insurance won Outstanding Intermediary Support Team at the COVER Customer Care Awards 2022.

- Freedom Health supports Alice's Arc in international food fundraising eventFor Childhood Cancer Awareness Month, our team held an international food fundraiser for the charity Alice's Arc, raising £179.

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