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Launch of New Online Reimbursement Claims Tool

  • Jul 17, 2023
  • Health Insurance

Launch of new online reimbursement claims tool

Freedom Health Insurance are delighted to announce the launch of our new online reimbursement claim tool.

This user-friendly online platform is designed to streamline the processing of reimbursement claims that are for all UK Freedom Elite and Freedom Essentials policyholders, making it easier, faster, and more efficient to receive reimbursement.

What can you claim for?

Our online claims tool will allow policyholders to claim on expenses related to the following optional benefits only:

  • Accidental and routine dental reimbursement
  • Optical reimbursement
  • Private GP reimbursement
  • Maternity benefit cash benefit

For all other claims, please refer to our usual claims process by contacting a member of our claims team and they will deal with the claim in the standard way.

How to make a claim in six easy steps

  1. Gather all the necessary documentation related to your claim. This may include receipts, invoices, bank statements, and any other documents that support your reimbursement claim.
  2. Visit the claims platform's website and input the necessary information into the online claim form such as your name, contact information, the amount of the claim, and any other information requested.
  3. Upload any supporting documentation.
  4. Choose your preferred payment method.
  5. Submit the claim and wait for your confirmation email.
  6. Subject to approval, we will reimburse you via your preferred payment method in due course.

The benefits

The online claims tool will offer a wide range of benefits for our clients, it will provide a convenient and more efficient way of submitting claims whilst reducing the risk of errors and delays in the processing phase. This will ultimately lead to faster turnaround times and improved customer service.

For more information

Overall, Freedom Health Insurance’s new online claims tool is a well-designed, user-friendly platform that will simplify the claims process.

For more information and a more in-depth view on how to utilise this tool, you can go to our how to make a reimbursement claim page which will guide you through this new online tool, or you can contact a member of the team.