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Announcing eMed: New Virtual GP Service for UK Freedom Policyholders

  • Jul 08, 2024
  • Health Insurance

Freedom Health Insurance x eMed

We’re thrilled to announce an upcoming change to our virtual GP service for our UK Freedom Elite and Freedom Essentials policyholders, effective 1st August, 2024.

The transition will introduce our new virtual GP, eMed (previously known as Babylon), from our previous provider Health Hero. We are confident that this switch will provide our members with even greater convenience and access to top-notch healthcare services.

What is eMed?

Providing 24/7 primary care and swift access to healthcare specialists, eMed offers services from GPs, nurses, pharmacists, physiotherapists, and mental health practitioners. All doctors are UK-based, GMC-registered, and average 10 years of professional experience, ensuring top-quality care. Fully regulated by the Care Quality Commission (CQC), eMed guarantees a safe and reliable service.

With over 93% of consultations receiving a 5-star rating, eMed stands out as a highly rated service.

How do I join eMed

For Current Freedom Policyholders:

If you are a UK Freedom Elite or Freedom Essentials policyholder, your details will automatically be transferred from Health Hero to eMed. All you need to do is register on the new platform. Detailed instructions on how to register can be found in the user guide.

For New Members:

Interested in benefiting from this new platform? Get a free, no-obligation quote from our website for a UK Freedom Health Insurance policy. Our policies offer a range of flexible benefits to suit your medical requirements.

Discover the benefits of eMed

  1. 24/7 access: Enjoy having 24/7 access to a comprehensive team of healthcare professionals.
  2. Secure clinical records: All your medical records will be securely stored on the eMed app, allowing you to share them with your NHS GP and access consultation notes, referrals, and prescriptions easily.
  3. Advanced technology: You will have access to the ‘My Health’ digital self-care tool, designed to empower you with a deeper understanding of your overall well-being.
  4. High patient satisfaction: Join a community of satisfied users with eMed’s impressive 4.9/5-star patient excellence rating.
  5. Convenient prescription delivery: Ability to have your prescriptions sent electronically to your chosen pharmacy for hassle-free collection or delivery directly to your door.

The benefits will be available to all UK Freedom Elite and Essential policyholders from 1st August, 2024. For further information about eMed, please visit their website.


Looking ahead

We are excited about this new partnership and confident that eMed will provide exceptional healthcare services to our members. This transition marks a significant improvement in the quality and accessibility of virtual healthcare for all UK Freedom Elite and Freedom Essentials policyholders.

Thank you for your continued trust in Freedom. We look forward to this new partnership with eMed.