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Lynne Heath shortlisted for Woman of the Year: Customer support

  • Apr 08, 2024
  • Health Insurance

Cover Women Awards

We are delighted to announce that our Customer Service Manager, Lynne Heath, has been honoured for her exceptional dedication to customer service. Lynne has been selected as a finalist for the esteemed Cover Women in Protection & Health ‘Woman of the Year – Customer Support’ award!

This prestigious award celebrates women who continually exemplify going the extra mile for our members and intermediaries, and we could not be prouder to see Lynne’s hard work and commitment recognised this way.

Lynne Heath, Customer Service Manager at Freedom Health Insurance:

“My intention wasn’t to become who I am today but to ensure our clients, brokers, and members of staff around me, get the very best of my everyday delivery of excellent service. I came into the PMI world a mere 11 ½ years ago, sitting with a team of two, administrating brokers’ policies and getting to know how it works. Today, I stand with my head held high knowing I have and will give my all! With my hand on my heart, I can say I love my job! Taking the rough with the smooth has given me the opportunity to shine and be the person I have become. Thank you all for your ongoing support!”

A well-deserved recognition

Lynne’s recognition is a tribute to her dedication, expertise, and unwavering loyalty to our members and intermediaries. Her ability to navigate complex challenges and deliver efficient and effective solutions truly distinguishes her in the industry.

During her time at Freedom, Lynne has showcased remarkable leadership, innovation, and a genuine drive to better the lives of our members. We take immense pride in her achievement and warmly encourage you to extend your congratulations to Lynne for this remarkable milestone.

The award ceremony

Join us in cheering her on Thursday 2nd May 2024 where the award ceremony will be taking place in The Marriot, Grosvenor Square in London.