This virtual GP service is available to all new and existing Freedom Elite, Freedom Essentials or Freedom Your Choice customers.
At Freedom Health Insurance, we understand how important it is to have access to a GP and get support when you need it the most, especially during these uncertain times with the NHS under such strain due to the spread of COVID-19. We are therefore pleased to announce the launch of our new virtual GP service available to all our UK health insurance customers at no additional cost.
The virtual GP service, GP24, delivered in partnership with Health Hero, gives you phone access to speak to a GP 24 hours a day, 7 days a week, 365 days a year wherever you are. Benefits include access to medical advice, reassurance and diagnosis when you need it the most.
With e-consultations you get access to an online video consultation with a GP from the comfort of your own home or place of work, between 8am and 10pm, 7 days a week (excluding Christmas Day), allowing you to speak to a GP at a time convenient to you.
With our new virtual GP service, you get:
- 24/7 access to a GP via telephone
- Online video consultations – 8am to 10pm daily (excluding Christmas Day)
- Open referral letters for further treatment
- Private prescriptions (there is a non-refundable charge for prescribed medication and delivery)
- Health information
- Message a doctor service
How do I access the GP24 service?
To access our virtual GP service just call 0345 222 3706* or visit freedomhealthinsurance.gp24.co to book an online video appointment. Please have your health insurance policy number at hand.
This pdf leaflet will also provide you with more information.
Who can access the GP24 service?
The virtual GP service is available to all UK-based clients with a Freedom Elite, Freedom Essentials or Freedom Your Choice private medical insurance policy. This includes individual policies, family and group policies.